Harmont & Blaine

RETURNS & EXCHANGES POLICIES

Last updated: May 28, 2020

 

Unworn and otherwise unused Products that you purchased directly from our Site may be exchanged or returned for a credit or refund of the actual purchase price paid (optional express / next day shipping and handling fees are not refundable – only complimentary shipping is refundable) within thirty (30) days after the date of purchase.

Items that are worn or used are not exchangeable or returnable for a refund or credit unless found to be defective due to defects existing prior to shipment to you.

To request an exchange or refund or credit, you must email customerservice@acmamericas.com and provide your order number to obtain an exchange / return authorization number and pre-paid exchange / return label if applicable.

Returned / exchanged items must be received by Harmont & Blaine before refunds or credits will be processed and / or exchange merchandise is shipped.

You acknowledge and agree that in the event that Harmont & Blaine agrees to process a refund or credit with respect to a purchase of Products, Harmont & Blaine’s issuance of a refund or credit receipt is only confirmation that Harmont & Blaine has submitted your refund to the credit card or other payment method charged at the time of the original sale, and that the timing of actual receipt of the refund depends on the applicable credit card or payment method processing which is beyond the control of Harmont & Blaine. Harmont & Blaine also has the right, but not the obligation, to offer a credit for customers seeking refunds to use toward payment of other purchases. If you purchased the Products or Services from another site or vendor, the return/credit terms, if any, must be requested from such other site or vendor and are subject to such other site’s or vendor’s terms.